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Nextiva support or outtage install#

Please be prepared to test call flow to ensure calls are routing properly.

Please have an available computer connected to the phone’s network.

All phones/devices must be connected to power and Internet prior to the call time.

You will need to be on location where the phones will be in use.

Be prepared to answer questions about how you’d like your phone system to be set up.

Think about the features and functionality your company and users needs.

Review the Setup Process brochure for Nextiva Office or Nextiva Call Center.Schedule Network Check to make sure Ping times are acceptable on your existing network.Schedule the consultation meeting with Nextiva & CCI.

Nextiva support or outtage install#

Contact Shane Hall with CCI to Install Phones.Phones will be shipped to your office from Nextiva.A docusign document will be sent back to you via email for you to approve.ĭay 2-7 (Phone System and Service Configuration Meeting).Accept Quote by clicking off on acceptance box.Review the quote provided to make sure all Seats/Devices and features are correct.Quote Approval (Accept Quote / Billing Credit Card Information) What is the process in switching over to Nextiva Services? Submit a ticket to Nextiva by emailing us at How Do I get a Letter of Authorization Form (LOA)? Additionally, we are happy to assist on the weekends from 6:00am – 6:00pm AZ time, both Saturday and Sunday. Nextiva's Amazing Service support team can be reached at 80 from 5:00am – 6:00pm AZ time, Monday-Friday.